• Product software releases
• Maintenance software updates

• Unlimited phone and email support
• Macro, Add-on and Usage Help
• Installation Support

• One-hour personalized training
• Online Ask the Expert Q&A sessions
• Tutorial video library
• Educational Webinars

• License server or computer transfers
• Product and license type reallocation
• Prerelease and Beta versions

Immediate visibility into your network and server applications performance coupled with automatic alerts prevent catastrophic crashes of your system. Our support team is immediately alerted when your system and applications cross the defined thresholds.

Maximize your employee productivity and network uptime through routine maintenance and regular tuning. Scheduled updates for security patches, spyware removal, antivirus, spam protections, and network security help boost your IT system's robustness.

You can reach our support team of IT professionals for all help desk issues as well as complex network problems 24x7. Our support team is always online and at your disposal for immediate problem resolution. You will have access to a dedicated team of support engineers for remote services should the need arise. They are available by email, chat, or phone.

We can provide 24x7 monitoring of your core applications, hardware, and overall system performance to ensure resources are accessible every time you need them:

• Remote support for server applications
• Security patch management
• Application monitoring
• Application monitoring
• Event log monitoring
• Performance monitoring